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Title:Winning Ways: Achieving Zero-Defect Service
Item ID:PL00-000053
Publisher:Productivity Press, Cambridge, MA, 1990
Edition:First English Edition
Condition:As New
Dust Jacket:Fine
Productivity Press, 1990, Hardcover, Book Condition: As New, Dust Jacket Condition: Fine, First English Edition

143pp; No defects found other than a minor tear and a small wrinkle on the cover; Size: 8vo - over 7>" - 9>" tall. Quantity Available: 1. Shipped Weight: 1 - 2 pounds. Category: Business, Finance & Marketing; ISBN: 091529978X. ISBN/EAN: 9780915299782. Pictures of this item not already displayed here available upon request. Inventory No: 000053.
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