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Title:Managing to Keep the Customer
Item ID:PL00-000011
Publisher:Jossey-Bass Publishers, San Francisco, 1988
Condition:Very Good
Dust Jacket:Good
Jossey-Bass Publishers, 1988, Hardcover, Book Condition: Very Good, Dust Jacket Condition: Good

163pp; Fourth printing; Slight soiling on the edges; Some shelf wear on the DJ; owner's name inscribed on the bottom edge; Size: 8vo - over 7>" - 9>" tall. Quantity Available: 1. Shipped Weight: 1 - 2 pounds. Category: Business, Finance & Marketing; ISBN: 1555420273. ISBN/EAN: 9781555420277. Pictures of this item not already displayed here available upon request. Inventory No: 000011.
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