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Title:The Service Edge: 101 Companies That Profit From Customer Care
Item ID:PL00-000010
Publisher:NAL Books, New York, 1989
Edition:First Edition
Condition:Very Good
Dust Jacket:Fine
NAL Books, 1989, Hardcover, Book Condition: Very Good, Dust Jacket Condition: Fine, First Edition

584pp; possible slight yellowing of pages (or may be the paper used, as it is a consistent color); owner's inscription on fep Size: 8vo - over 7>" - 9>" tall. Quantity Available: 1. Shipped Weight: 1 - 2 pounds. Category: Business, Finance & Marketing; ISBN: 0453006477. ISBN/EAN: 9780453006477. Pictures of this item not already displayed here available upon request. Inventory No: 000010.
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